Shipping Policy
This Shipping Policy applies to orders placed on https://www.pstllnph.shop, operated by www.pstllnph.shop. (“we”, “us”, or “our”). We aim to provide reliable and efficient shipping services for all customers.
1. Shipping Destinations
We offer shipping to multiple countries and regions worldwide. Available shipping destinations and options will be displayed during checkout. If your location is not supported, please contact us at [email protected] for assistance.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation
Orders are not processed or shipped on weekends or public holidays
Processing times may be extended during peak seasons or promotional periods
3. Estimated Delivery Time
Delivery times vary depending on destination and shipping method:
Standard Shipping: 7–20 business days
Express Shipping (if available): 3–7 business days
Delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or other factors beyond our control.
4. Shipping Costs
Shipping fees are calculated at checkout based on:
Destination
Package weight and size
Selected shipping method
All applicable shipping charges will be displayed before order confirmation.
5. Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
We are not responsible for delays caused by customs clearance procedures.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available). Tracking updates may take 24–72 hours to appear in the carrier’s system.
7. Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delivery issues resulting from incorrect or incomplete address information provided by the customer.
Additional shipping fees may apply for reshipment if a package is returned due to address errors.
8. Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost, please contact us at [email protected]. We will assist in investigating the issue with the carrier and work toward a reasonable solution.
9. Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and provide clear photos of the packaging and items. We will review the situation and offer an appropriate resolution.
10. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will take effect immediately upon posting on this page.
11. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Company Name: www.pstllnph.shop
Website: https://www.pstllnph.shop
Email: [email protected]
Address:
271 Sterling Ave, Pacifica, California 94044, United States (US)